09 445 4035

FAQS

What if I've never ridden before ?

Segways are easy to Ride – No experience is needed – Your tour guide will give you a safety briefing, tuition and time to practice before the tour.

To ride a Segway, you need to be agile and able to climb stairs unaided as 

it’s important that you are able to step on and off the Segway with ease.

Our primary concern is to give you a safe and enjoyable tour. Therefore, the route and extent of tour participation is at the discretion of the tour guide.

Are there any weight, age or other restrictions?

For technical reasons the Segway Personal Transporter has a weight restriction of between 45kgs (100lbs) – 120kgs (265lbs)

If you’re 10 years old and over you can come on the Family FUNor A Taste of Segway You must be over 13 years of age to go on the Mount Victoria Magic tour or Historic North Head tour.

WE CANNOT INCLUDE YOU IN THIS ACTIVITY IF YOU ARE PREGNANT.

What do I need to wear ?

You need to wear comfortable flat shoes as you need to feel comfortable on the Segway.

In the Summertime you need to wear sunscreen.   In the Winter you’ll need a warm jacket and gloves.  

(We have those things available if need be).

We will provide and make sure your helmet fits well.

How can I book and pay?

To avoid disappointment – bookings are highly recommended.

You can book and pay on our Real Time Booking System via the Bookings page. 

You can also book via email or phone see the details on the footers or Contact page

and pay at the time of the tour by either cash, eftpos or credit card.

How do we get there and where do we meet you ?

If you’re coming from the city you can take the 12 minute  ferry ride from the downtown terminal.  Once here you will  find us in the Devonport Ferry Terminal.     Here’s the link to the ferry timetable:   

Booking for the Ferry is not necessary as they run every ½ hour during the day.

If you’re driving from the City over the bridge you need to allow 45 minutes as traffic can be heavy coming into Devonport via Lake Road.  There is free 3 hour car parking outside the ferry terminal building.  Alternatively you will need to find parking in the streets around the village.

We meet at our office in the Devonport Ferry Terminal (Next to the ferry ticket office)

What if it’s raining?

If the weather is questionable we’ll call you if we have your number 2 hours before your tour is scheduled to leave and make a decision to either postpone or cancel the tour. If you’re wondering then please call us +64 27 3393 155.  If we do go on tour don’t forget to bring your wet weather gear – just in case!   (Although we do have jackets available if need be)

What if it’s just intermittent or light showers? – The tour will go ahead.- There’s always shelter just when we need it.   Auckland’s weather is very changeable so the Sun may Shine! 

What if it’s stormy and pouring with rain ? –  We’ll need for safety reasons to cancel the  tour and if possible reschedule.

Magic Broomstick Tours are So Much FUN!

But don’t just take our word for it…

“What a great attraction”
“My brother and I just had a fantastic little adventure and sightseeing trip with magic broomstick Segway tours. Was very easy to do and was a hell of a lot of fun buzzing around the pathways of Devonport. Great views and great fun. Highly recommended.”
Mike C

Guided Tour Segway Tour Fun Things to Do in Auckland Auckland Sightseeing

Choose your Segway Experience

Tours and rides leave daily from our office in the Devonport Ferry Terminal  (Next to Fullers Ferry Ticket Office)

To avoid disappointment Bookings are Highly Recommended

Auckland City Sight Seeing

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We also run

Team Building Events

... and Segway Games for

Special Occasions

Call us now on 0273393155 or 094454035